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FAQ's FAQ's

  • How many days will it usually take to ship the product?
    • Answer: From the time the transaction of amount has been complete, it will take about 3 to 4 shipping days for the product to get delivered.

  • Is the shipping price included in the bill or am I supposed to pay it separately when the product gets delivered?
    • Answer: Shipping charges are extra and thus will not be included in the bill amount or order. You will have to pay for it separately.

  • What if the product gets damaged after very few uses? Can I return it then as you had already stated that product purchased and used once cannot be returned?
    • Answer: Every product you purchase from us has a warranty period. If it gets damaged within that time frame we will be more than glad to service it and repair it free of cost. However, the product might be replaced only after analysis regarding reasons and only if necessary. Usually returning of products is not encouraged if used once.

  • Is it a must for me to register to buy products from your website?
    • Answer: Yes indeed. The details you give are for our customer database and for maintaining records. By registering you will also get regular updates via mail regarding special offers which are highly beneficial for you.

  • Do you accept payments via PayPal?
    • Answer: Yes, you can pay using PayPal.

  • What are my payment method choices?
    • Answer:  Visa, American Express, Diners Club and JCB credit cards, VISA ELECTRON and 15 major Indian debit cards, Net banking from 37 major Indian banks, ITZ cash Card, mobile payments from PAYMATE and SBI are accepted. Also we have enabled verification and authorization of payments through CCAvenue payment gateway. For more details visit our security payment page. We also accept payments via bank deposit at any HDFC/ICICI bank or through online transfer and PayPal.

  • What if I need to cancel my order?
    • Answer: Orders once placed and payments received it cannot be cancelled.

  • Do I get gift voucher?
    • Answer: As such we do not have any such vouchers. We will be uploading this section soon. Will keep you updated via e-mails in future if any such offers come about.

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